Support

Problem Escalation Form

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The below information has to be provided when you forward a request to the ATCOM Technical Support Center.

 

Fields in "*" must be filled in before submitting the form.

 


Telephone Contacts on Business Hours (8:00 AM to 5:00PM on Monday to Friday, excluding National holidays) : 

 

  1. Customer Relations Assistant (CRA) : +971 4 455 4777

     

Telephone Contacts on Non Business Hours :

  • For Avaya Support
    Mr. Maher Allahham : +971 55 607 8882
  • For Aastra/Mitel Support

    Mr. Harikrishnan : +971 55 607 8889
  • For Network & Security Support

    Mr. Sunil Kumar : +971 55 607 8892
  • Escalations

    Mr. Ahmed Al Zamgan : +971 55 607 8887